This website is a general audience website not directed at users under the age of 13. S-L does not knowingly request or collect personal information from children under the age of 13. If we obtain actual knowledge that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that information.
TYPES OF INFORMATION COLLECTED
S-L collects information about you when you interact with our digital properties. We collect information you voluntarily provide to us including, but not limited to, personal information such as your name, physical address, e-mail address, phone number, photos, birthday, credit card information, gender, social media information and profiles.
In addition, we may automatically collect information about the devices you use to interact with our digital properties. The information we automatically collect may include your IP address, device identifier, web browser type and version, photos, page/app views, date and time of page views, and language. S-L may also collect information about how you use our digital properties, such as what you have searched for and viewed on our digital properties.
Our digital properties also employ “web beacons” associated with cookies that help us determine various types of non-personal information. For example, when you ask us to send you information on a promotion or via newsletters, web beacons may be used to determine how many of the e-mails sent were actually opened.
CONTESTS, SWEEPSTAKES AND PROMOTIONAL GAMES AND ACTIVITIES
From time to time, our digital properties may host or include notices of promotions, contests, sweepstakes or other activities S-L or its affiliated companies are conducting. Some contests or activities where you enter via our digital properties will require you to provide personal information in order to participate.
Some of the contests, promotions, sweepstakes or other activities that are available at or through our digital properties may be administered by a third party. By virtue of these relationships, the third parties may obtain personal information that you voluntarily submit as a result of participating in such contests or activities. Any and all such contests or activities shall be governed by the rules and/or policies set forth from time to time by the third-party company, or which may be posted by S-L regarding such individual contests, promotions, or sweepstakes.
Any and all information, stories, pictures or other data or items submitted to our digital properties for participation in any promotions, contests, sweepstakes or other activities which may be available at or through our digital properties, shall immediately become the property of Snyder’s-Lance, Inc. S-L reserves the right to use any and all such information, stories, pictures or other data or items for any lawful purpose; and all such information, stories, pictures or other data or items which may have been submitted to S-L shall become the sole property of Snyder’s-Lance, Inc., all rights reserved.
QUESTIONNAIRES AND SURVEYS
Visitors to this website may be asked to complete surveys or opinion polls regarding their interests, thoughts, opinions and attitudes. These types of surveys help S-L understand the needs and desires of our customers. Sample answers to such surveys may be posted to this website. Such sample answers could possibly include some of your personal information, such as your first name or city, but S-L will not include your last name, phone number, street address or e-mail address as part of any publicly available posting of survey results.
HOW SNYDER’S-LANCE USES YOUR PERSONAL INFORMATION
S-L may use the information it collected about you, including your personal information, for a number of purposes, including:
- To communicate with you via email and mailing lists and respond to inquiries, purchase orders, requests and/or applications;
- To facilitate your shopping experience and transactions including account creation, processing and fulfilling purchases, communicating about orders and their status, and personalizing the customer experience where possible;
- To offer you information and promotional material about the products and services you see on our sites;
- In accordance with contest, sweepstakes, or other promotion rules, such as to notify you when you win;
- To provide you with advertisements based on your interests;
- To provide you with an interactive social media experience that allows you to connect your social networking community to our sites;
- To serve the functions of our websites and applications, such as allowing you to find local businesses or other venues near your current location;
- To manage S-L’s everyday business needs, such as administration and improvement of our digital properties;
- To analyze the performance and functioning of our digital properties;
- To study how consumers use our websites and apps and to perform other market research; and
THIRD PARTY SERVICE PROVIDERS
S-L may share your information with third party service providers who perform services and a variety of functions on our behalf to support our interactions with you, for example, financial institutions that assist S-L with credit card transactions. These third parties may have access to your information that is collected through our digital properties. However, all such third-party service providers have no independent rights in the information and are prohibited from using any such information to which they are granted access for any purpose other than for which they were selected to work with S-L.
DISCLOSURE OF INFORMATION
S-L may disclose your information to third parties, including law enforcement authorities, where S-L determines that doing so is appropriate to:
- Protect S-L’s property, services and legal rights;
- Prevent physical harm to the persons or property of others;
- Prevent fraud against S-L’s and others;
- Support auditing, compliance, and corporate governance functions;
- Comply with subpoenas, court orders, or similar legal processes, including to law enforcement agencies, regulators and courts; and
- Comply with any and all applicable laws.
S-L will also transfer your information to a purchaser of S-L or S-L assets.
S-L may also disclose personal or non-personal information for purposes of a contest, sweepstakes, promotion or other activity available on the website or to improve our marketing or promotional efforts. There may also be times when we share aggregate information (that does not individually identify any particular person) with advertisers, business partners, subsidiary companies, affiliated companies, parent corporations, sponsors, joint venture partners and other third parties in an effort to customize or enhance the content and advertising of our website for future users or to improve our marketing and promotional efforts. We may also integrate and aggregate data from web log files to assist us in understanding how this website is navigated and the relative popularity of various features and content.
ACCESS TO YOUR PERSONAL INFORMATION AND “OPT OUT” PROCEDURES
S-L permits you to access the personal information we have collected about you and permits you to “opt out” of our collection, retention or disclosure of such information (subject to S-L’s protection of itself and others, disclosures for legal reasons and S-L’s current technological capabilities). In order to access the personal information that we may have collected about you, or to request that we limit our contact with you, limit our disclosures to third parties, or otherwise “opt out” of something that we are doing with your personal information, please e-mail us at email@example.com.
Please keep in mind that to protect your privacy and security, we may take reasonable steps to verify your identity before granting you access to any personal information or “opt out” capabilities. You can unsubscribe to email, text, or other messages in your account settings or by following the instructions contained within the message.
SOCIAL NETWORK ACCOUNTS
Our digital properties enable you to associate your social network accounts including, but not limited to, Twitter, LinkedIn, Facebook, YouTube, Instagram, and Pinterest with S-L.
S-L does not retain your username or password for social networking platforms for any longer than is necessary to complete an interaction. If you would like to disconnect a social media account from S-L, refer to the settings of that social media account and its provider.
SECURITY OF INFORMATION
S-L has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard information that can individually identify you.
CALIFORNIA PRIVACY RIGHTS
Residents of the State of California may request to opt out of sharing personal information with third parties for the third parties’ direct marketing purposes. California residents may opt out of such third party sharing using the procedures detailed in Access To Your Personal Information and “Opt Out” Procedures above.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, you may request removal of content or information you have publicly posted by emailing OptOut@snyderslance.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested. For all requests, you must put the statement “Your California Privacy Rights” in the subject field of your email and include the name of the service with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
HOW TO CONTACT SNYDER’S-LANCE
For general inquiries, please complete the form on the Contact Us page on our website.
P.O. Box 32368
Charlotte, NC 28232
Attention: Legal Department
S-L may have several operators collecting or maintaining personal information. The operator that is responsible for responding to privacy inquiries is the General Counsel or Assistant General Counsel in the Snyder’s-Lance, Inc. Legal Department. The address is listed above. Other operators that may be involved in the collection or maintenance of personal information may include but is not limited to other members of the Snyder’s-Lance, Inc. Legal Department and include: Shopify Inc., Stripe, Wells Fargo Bank, N.A., The Rocket Science Group dba MailChimp, SweettoothRewards.com, Coresco, Inc., 9 Squared Inc., InterCerve, Inc., and Creative Mailing Solutions
Version 1 (dated 1/21/2016)
Due to our low minimum order threshold, we do not offer returns on any product. We only replace items if they are defective or damaged.
If you have defective or damaged product please call 1-877-309-6361 ext. 18934
Returns may be issued for Gift Cards if the full value of the card is intact.
Refunds/exchanges (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
This website is owned and operated by Snyder's-Lance, Inc. ("S-L"). It is provided and maintained by S-L for the entertainment, education and information of S-L customers, investors and those interested in S-L products.
Agreement to Terms
Intellectual Property/Content Ownership and Use
Please be specifically advised that the content of this website includes, without limitation, the names, logos, images, slogans, product designs, packaging and trade dress of the S-L products displayed on this website. Many of the names, slogans and/or marks are Registered Trademarks ® of S-L Snacks National, LLC; while others are subject to other trademark, service mark, trade dress, copyright © and/or other intellectual property rights of S-L Snacks National, LLC, Snyder's-Lance, Inc. and/or the affiliates, subsidiaries, licensees or licensors of S-L Snacks National, LLC or Snyder's-Lance, Inc. No unauthorized use may be made of this content.
Prohibition on use/Enforcement of terms
If you place orders through this website, you will be asked to provide certain information about yourself, such as your name, address and credit card information. You may not provide incomplete or inaccurate information (the purchase form will indicate what information is required, and what is optional, and you may also check S-L's Website Privacy Statement for further information on the collection and distribution of information by S-L). You are responsible for any use of this website by anyone using your credit card number, password or other identifier. You are also responsible for activities that occur within your S-L account. Thus, if for any reason you suspect that your credit card, password or other identifying information has been compromised, you should contact S-L immediately.
Contests, Sweepstakes and Promotional Games and Activities
Disclaimer of Warranties and Limitation of Damages
Disclaimer With Respect to Other Internet Sites
S-L has not reviewed all of the sites, or content of sites, that may be accessed by or linked to this website. S-L is not responsible for the content of any pages or Internet images, information, or data, which are not contained on this website. Viewing of any and all other websites shall be at your own risk.
You agree to defend, indemnify, release and hold harmless S-L, including, but not limited to, the officers, directors, members, shareholders, employees, licensors, agents, licensees, contractors, attorneys, subsidiaries, affiliates and third-party content providers of S-L from all liabilities, claims and expenses, including attorney's fees and costs, that arise from, concern, or are connected with your use or misuse of this website or its content. S-L reserves the right to assume the defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with S-L in asserting any available defenses.
Submission of Information and Other Content
License: To the extent that portions of this website permit you to send e-mails, submit information for contests or other promotions, or otherwise submit content (including, without limitation, questions, requests, comments, recipes, suggestions, stories, ideas, inventions, information, data, images, likenesses or text) to S-L and/or this website, whether or not such content is viewable in chat rooms or otherwise on this website, please be advised that by submitting such content you grant S-L a perpetual, non-exclusive, worldwide, royalty-free, irrevocable, fully and freely assignable license to any rights you have in the content submitted, including, but not limited to, the rights to use, display, reproduce, distribute, modify, prepare derivative works based upon, and perform publicly your content (or any part thereof) online and offline. S-L may treat any communication between you and S-L as non-confidential and non-proprietary. S-L is free to use any ideas, techniques, inventions, concepts, recipes, know-how or other information that you provide to S-L for any purpose whatsoever, including but not limited to any development of products or methods, manufacturing and marketing activities, sales material or efforts, or any other business use, without compensation or remuneration.
Standards: You agree not to submit any content to S-L that: (a) infringes on any third-party intellectual property, publicity, privacy, moral (droit moral) or other legal rights; (b) violates any applicable law or regulation; (c) is defamatory, threatening, harassing, obscene, harmful to minors or child pornographic; (d) contains any viruses, Trojan horses, worms, time bombs, cancelbots or other harmful components, including, but not limited to, computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (e) constitutes unsolicited junk or bulk e-mail ("spam"); or (f) is otherwise tortious or criminal.
Warranty / Indemnity: You warrant and guarantee that you own all intellectual property, proprietary, privacy, publicity, moral (droit moral) and other rights to any content that you submit to us. You further agree to defend, indemnify and hold us harmless against: (a) any and all claims to the rights to content that you provide to us, (b) any and all claims that someone's rights were violated by our display or other use of the content that you provide to us.
Monitoring of Content / Removal: You agree that S-L has no responsibility to monitor, review, edit or control any content or other information that you or others submit to the website. You further agree that S-L may modify, remove or refuse to accept any content on this website for any reason. In certain cases, your access to the website may permit you to modify or remove content that you previously submitted. At your request, S-L may also modify or remove content that you submitted. Please note that we may also decline to modify or remove content that you submitted, despite your request. In addition, we may not be able to modify or remove certain content, including without limitation content that has been distributed to or relied on by another person or entity.
No Endorsement / Recommendation: You agree that by displaying the content that you or others submit to this website, S-L does not endorse or recommend any of the information submitted by you or others. In fact, S-L does not endorse, recommend, or take any responsibility for any content submitted to this website by any third party.
Without S-L's express consent, you may not: (a) link to this website; (b) use any automated means to access the website or collect any information from the website, including without limitation robots, spiders or scripts; or (c) frame the website, place pop-up windows over its pages or otherwise affect the display of its pages. Under no circumstances may you: (a) derive or attempt to derive the source or object code, source files or structure of this website or its content by reverse engineering, disassembly, decompilation or any other means; (b) attempt to access the accounts of others or attempt to penetrate security measures of the systems of S-L or its affiliates ("hacking"), whether or not the intrusion results in corruption or loss of data; or (c) transmit to S-L or by means of this website unauthorized or unsolicited advertising, junk or bulk e-mail ("spam"), or any other form of unauthorized or unsolicited transmission.
Governing Law and Jurisdiction
S-L makes no representation that this website or its content are appropriate for or available to locations outside the United States of America, and using this website from territories where it is illegal to do so is prohibited. Such is done at your own risk and you are responsible for compliance with all local laws.
Forward Looking Statements Disclosure
This website contains certain statements regarding Snyder's-Lance, Inc. (NASDAQ-GS: LNCE) including statements regarding the financial position and cash flows, financial trends, reported financial results, trends, forecasts and other information that may constitute forward-looking statements within the meaning of the federal securities laws. These forward looking statements may be based upon assumptions and estimates made by Snyder's-Lance, Inc. each of which are subject to risks and uncertainties. You can identify such forward-looking statements by use of words such as "estimates," "plans," "believes," "expects," "hopes," "will," "intends," "targets," "objectives," "goals," "forecasts, " and other words of similar meaning or certainty. Forward-looking statements may also be identified by the fact that they do not strictly relate to historical or current facts. For each such statement Snyder's-Lance, Inc. claims the protection of the safe harbor for forward-looking statements provided by the Private Securities Litigation Reform Act of 1995. Demand for Snyder's-Lance, Inc.'s products and services are subject to intense competition, changes in consumer preferences and economic conditions. Actual results could differ materially from the forward-looking statements found on this website. Factors that may cause actual results to differ materially from the forward-looking statements include price competition, industry consolidation, raw material costs, effectiveness of sales and marketing activities, effective development of new products, brands, and markets and the operation of a leveraged business as described in Snyder's-Lance, Inc.'s filings with the United States Securities and Exchange Commission. We caution you that the above list of important factors and forward-looking statements are not exclusive. We refer you to the filings that Snyder's-Lance, Inc. has made with the United States Securities and Exchange Commission. They may discuss new or different factors that may cause actual results to differ materially from those forecast. All forward-looking statements and information included in this website speak only as of the date the information is posted on the website, and we do not undertake any obligation to update such information after it is posted to the website or to remove such information from this website if it is no longer accurate or complete. This website may also contain information concerning the stock of Snyder's-Lance, Inc. and other companies. That information may include stock quotes. The Snyder's-Lance, Inc. stock price and other stock prices which may be found on or accessed from this website are delayed a minimum of twenty minutes, and are provided for informational purposes only. The information contained or made available on or through this website is not intended for trading purposes. All such stock information is provided on this website by a third-party information provider. Snyder's-Lance, Inc. and its stock information provider(s) make no warranties as to the accuracy or timeliness of the information found on this website or its suitability for any particular purpose and shall not be liable for any inaccuracies or delays in the stock quotes or other information or for any actions you might take in reliance thereon.
Please address any questions or correspondence to: Snyder's-Lance, Inc., Attn: Consumer Affairs, P.O. Box 32368, Charlotte, NC 28232, 1–800–99–LANCE. To contact Snyder's-Lance, Inc. by email, please use the form on the Contact Us page in our website. Legal notices must be sent to Snyder's-Lance, Inc.'s postal mail address, with "Attention: Legal Department" substituted for "Consumer Affairs" in the mailing address. Notice will be considered given upon receipt. Snyder's-Lance, Inc. may contact you and communicate official notices to you at your e-mail address, postal mail address, home or work address, telephone number or fax number. Snyder's-Lance, Inc. is entitled to assume that any address information that you provide to us is correct. Notice to you will be considered given when sent.